Troubleshooting

Common Issues

Problem: Unable to connect my wallet

• Solution:

  • Ensure you have the latest version of your wallet (e.g., Phantom).

  • Check your internet connection.

  • Clear your browser cache and retry.

Problem: Dashboard not loading

• Solution:

  • Verify that the backend server is running locally.

  • Ensure your .env file is correctly configured with MongoDB URI and Solana RPC URL.

Problem: Recommendations seem inaccurate

• Solution:

  • Update SolVise to the latest version.

  • Reconnect your wallet and refresh the data.

Problem: NFT data not appearing

• Solution:

  • Check if the NFTs in your wallet are supported by SolVise.

  • Ensure the Metaplex API is correctly integrated.

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